Privacy Policy and Data Protection
Any personal information or materials voluntarily transmitted by you to the website www.pipesupport.ro and to its owner SC PIPE SUPPORT CONSULT SRL are subject to the Privacy Policy and personal data protection in accordance with the provisions set forth in this document. This Privacy Policy describes the personal data processing procedures applied by SC PIPE SUPPORT CONSULT SRL in the context of the use of the internet and other electronic communication networks.
Legal Terms
The expression “personal information” can be equated with the term “personal data” and refers to any information associated with you as an individual by which you can be identified directly or indirectly. The processing of personal information includes any activity carried out by SC PIPE SUPPORT CONSULT SRL on the personal data you have provided to us (by collection, registration, organization, storage, modification, withdrawal, use, blocking, deletion, etc.). In the context of this Privacy Policy, “third parties” refers to any company that is not under the direct or indirect control of SC PIPE SUPPORT CONSULT SRL.
Collection of Personal Data
We will not collect any personally identifiable information about you through this site (such as name, address, phone number, or email address – “personal data”) unless you voluntarily provide it. If you do not want your personal data to be collected, please do not send it to us. We only collect personal information that you decide to provide to us or that is necessary to offer (and improve) our products and services. This includes both direct personal information such as name, email address, and indirect information such as “cookies,” connection, or system information. We may ask for your email address, name, phone number, etc., to keep you updated with the activities carried out by SC PIPE SUPPORT CONSULT SRL.
Use of Personal Data
Your personal information will be used exclusively for the purposes for which you provided it to SC PIPE SUPPORT CONSULT SRL. It will also be used for the administration, support, and evaluation of our services, as well as for preventing security breaches, law violations, and contractual terms breaches. SC PIPE SUPPORT CONSULT SRL may share your personal data with other partner companies, restricted strictly to the following situations:
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- Your personal information may be disclosed to third parties such as our suppliers who assist us in administering this site. These third parties are contractually obligated to maintain an equivalent level of security for your personal data as SC PIPE SUPPORT CONSULT SRL and to process it only according to the instructions received from us.
- We may also provide your personal information to government authorities in accordance with applicable law when we believe it is necessary to comply with current laws, respond to legal requests or judicial actions, or protect the rights of SC PIPE SUPPORT CONSULT SRL, clients, or others.
- In exceptional situations, we may disclose your personal data to potential business partners of SC PIPE SUPPORT CONSULT SRL only after concluding a contract that ensures the security of this information and compliance with local laws.
Deletion or Modification of Data
You can request the modification, deletion, or review of your personal data by sending a request to the email address office@pipesupport.ro or by written correspondence to the address 4 Arhitect Alexandru Savulescu street, district 2,Bucharest, Romania.
Storage of Personal Data
SC PIPE SUPPORT CONSULT SRL may retain the personal information you send to us through the “Contact Us” service in a database, such as the customer database. Your personal data will only be kept as long as it is used to respond to your inquiries or resolve certain situations or to bring improvements and new services, complying with legal requirements and applicable legislation. This means that we may retain your personal data for a certain period even after you stop using the services offered by SC PIPE SUPPORT CONSULT SRL or this Site. You have the right to request that your personal data be deleted at any time.
Data Security
SC PIPE SUPPORT CONSULT SRL strives to ensure the security of your personal data. Access to this information is restricted to authorized personnel of SC PIPE SUPPORT CONSULT SRL, as well as to designated employees of third-party service providers and business partners. These third parties have contractually agreed to keep all information secure in accordance with the Privacy Policy. All involved are required to comply with the mentioned policy, and third-party employees with access to your personal data have signed confidentiality and non-disclosure agreements.
Links to Other Sites
This Site may be linked to other sites that are not owned or controlled by SC PIPE SUPPORT CONSULT SRL. These sites are not governed by our Privacy Policy. When you access other sites via the provided links, their operators may collect personal information about you. Please ensure you agree with the Privacy Policy of these third parties before providing personal information. We do not assume legal responsibility for the activities or privacy policies of these third parties.
Rights of Data Subjects
According to the General Data Protection Regulation (GDPR), you have the following rights:
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- Right to Information;
- Right to Access;
- Right to Rectification;
- Right to Erasure (‘right to be forgotten’);
- Right to Restriction of Processing;
- Right to Data Portability;
- Right to Object;
- Right not to be subject to a decision based solely on automated processing, including profiling;
- Right to file a complaint with ANSPDC (National Supervisory Authority for Personal Data Processing).
To exercise these rights as a data subject in the context of personal data processing, please send an email to dpo@pipesupport.ro detailing your situation. The request will be processed within a maximum of 30 working days from receiving all necessary information regarding proof of identity. To provide proof of identity, please attach a copy of an identification document such as an ID card, passport, residence permit, or a document confirming your address, such as a recent utility bill. If the request is submitted on behalf of another data subject, you must provide proof of identity for that person and proof of your right to act on their behalf.
Administrative Fee
Providing information and copies of personal data being processed is free of charge. However, if data subjects request additional copies of the data being processed or if their request is deemed unfounded or excessive, especially due to its repetitive nature, SC PIPE SUPPORT CONSULT SRL reserves the right to refuse to act on the request or to charge a reasonable administrative fee depending on the circumstances.
